Photos Tab

Clicking on this button will open the Add Photos window and allow the user to upload photos and/or map images against the job.

Back to top

Clicking on this button will open the Add Map window and display a map with a pin point of the location of the property. The window will provide the user with two buttons:

1. Save Printable Map to Job - This will add two photos of the displayed map to the Photos tab: one with the Map view and one with the Satellite view;
2. Close - This closes the Add Map window.

Back to top

You may see one or more of these links appear in the different sections on your Photos tab down the left-hand side of the tab. These links will contain different property addresses or text after the Add Photo(s) via E-Mail - this is to indicate which card the photo will get attached to when it is sent and processed into ValuePRO.

Clicking on one of these links will create a new email using the email software installed on your computer (eg: Microsoft Outlook). The email will be pre-filled with the email address of the secret internal email address supplied by ValuePRO. This is usually formatted as photos@[your ValuePRO company domain].com.

Note that although the email address begins with photos, when the attachments are processed, ValuePRO will determine if the file should be added to the Photos tab or the Documents tab based on the type of document. To have the photos appear on the Photos tab, only attach JPEG, PNG, BMP or GIF files.

The Subject Line of the email address will be different for each link and should not be changed as this is the information that is used by ValuePRO to determine which card the document should be attached to. See below for an explanation of the different types of links.

The Body of the email is used to specify the photo title of the photos attached to the email. If there are more than one photos attached to the email, the same photo title is applied to all the photos that were attached in the email. The photo titles can be edited after being processed.

The different links are:

1. Add Photo(s) via E-Mail - Clicking on this link will generate an email with the Subject Line: [Job Number value]. This tells ValuePRO that the photos should be attached to the Photos tab of the job card;
2. Add Photos(s) via E-Mail for: [Occupancy Name] - Clicking on this link will generate an email with the Subject Line: OccupancyID:[Occupancy ID value]. This tells ValuePRO that the photos should be attached to the Photos tab of that specific Occupancy card;
3. Add Photos(s) via E-Mail for: [Sales Evidence Address] - Clicking on this link will generate an email with the Subject Line: SaleID:[Sale ID value]. This tells ValuePRO that the photos should be attached to the Photos tab of that specific Sales card;
4. Add Photos(s) via E-Mail for: [Subject Lease Address] - Clicking on this link will generate an email with the Subject Line: LeaseID:[Lease ID value]. This tells ValuePRO that the photos should be attached to the Photos tab of that specific Subject Lease card.

Back to top

Depending on the state of this checkbox, the photo will be included in the following data sources and allowed to appear in generated reports:

• FrontPagePhotos - when ticked and used in conjunction with the ticked Front Page checkbox;
• BackPagePhotos - when ticked and used in conjunction with the un-ticked Front Page checkbox;
• HiddenPhotos - when un-ticked and used in conjunction with the un-ticked Front Page checkbox;
• PhotoGrid_FrontPagePhotos - similar to the FrontPagePhotos data source above, but used to display photos in a grid format;
• PhotoGrid_BackPagePhotos - similar to the BackPagePhotos data source above, but used to display photos in a grid format;
• PhotoGrid_HiddenPhotos - similar to the HiddenPhotos data source above, but used to display photos in a grid format;

Back to top

Depending on the state of this checkbox, the photo will be included in the following data sources and allowed to appear in generated reports:

• FrontPagePhotos - when ticked and used in conjunction with the ticked Show in Report checkbox;
• BackPagePhotos - when un-ticked and used in conjunction with the ticked Show in Report checkbox;
• HiddenPhotos - when un-ticked and used in conjunction with the un-ticked Show in Report checkbox;
• PhotoGrid_FrontPagePhotos - similar to the FrontPagePhotos data source above, but used to display photos in a grid format;
• PhotoGrid_BackPagePhotos - similar to the BackPagePhotos data source above, but used to display photos in a grid format;
• PhotoGrid_HiddenPhotos - similar to the HiddenPhotos data source above, but used to display photos in a grid format;

Back to top

Depending on the state of this checkbox, the photo will be included in the following data sources and allowed to appear in generated reports:

• AppendixPhotos - when ticked;
• PhotoGrid_AppendixPhotos - when ticked but used to display photos in a grid format.

Back to top

This allows a title to be entered or edited for the photo. The title change is saved by pressing the Save Changes button (3).

Back to top

The Rotate Photo buttons appear as round arrow buttons on either side of the main photo and allow the user to rotate the photo 90 degrees per click.

Clicking on the left-hand side button (1) will rotate the photo 90 degrees to the left and clicking on the right-hand side button (2) will rotate the photo 90 degrees to the right.

Back to top

Ticking and un-ticking this checkbox performs the same functionality as the Show in Report checkbox on the Photos tab.

Back to top

Ticking and un-ticking this checkbox performs the same functionality as the Front Page checkbox on the Photos tab.

Back to top

This field allow the user to add a descriptive comment for the photo. This is particularly useful if the photo is describing a defect or issue with the property and you need to point out the issue for other users that may review the photos.

Back to top

This field shows the name of the user that uploaded the photo into the job. This field is not editable.

Back to top

This field shows the date and time that the photo was uploaded into the job. This field is not editable.

Back to top

This field shows the date and time that the photo was taken, if the photo timestamp information is available. This field is not editable.

Back to top

Clicking on the Save Changes button will save any changes made to the Title and Description fields and the Show on Report and Show on First Page checkboxes.

Back to top

Clicking on the Delete Photo button (1) will prompt the user with the message: Are you sure you want to permanently delete this photo? This action cannot be undone.

To confirm the deletion of the photo, click the OK button (2), otherwise click the Cancel button (3) to stop the deletion process.

If the OK button is clicked and the photo deleted, ValuePRO will add a note to the job history to indicate the date, time and user that performed the photo deletion.

IMPORTANT NOTE: Once a photo has been permanently deleted, the file is no longer available on the ValuePRO server. Please keep in mind that recovering a permanently deleted photo would require ValuePRO to obtain the photo from a server backup, which would incur an additional service fee.

Back to top

The Previous and Next buttons will be visible on the Photo Viewer if the is more than one photo attached to the job. These buttons allow the user to quickly move through and view all the attached photos.

Back to top

Clicking on the Close button will close the Photo Viewer window.

Back to top