To display the Maintenance Menu, tap on the shortcuts menu
Then Select Maintenance to display the Maintenance menu.
Sending the iOS Device Database to ValuePRO from within the iOS App
Occasionally the support team may request the user to send a copy of your database file to ValuePRO, this may done by tapping on “Send Database”.
Export Photos & Max Photos to Keep
This function is no longer used as all Photos taken using the App are automatically saved into the Camera Roll.
Sending the iOS device Log File to ValuePRO from within the iOS App
Occasionally ValuePRO support may ask you to send your log file from the device. The log file contains information that will help the support team diagnose and problems the user in encountering.
Tapping on this will bring up the dialog box below
Please enter a reason for sending the log file, the Phone number field is optional but may help if support staff need to contact the user.
Tapping on OK will send the log file.
Taking this option will clear and documents for Completed and Deleted Jobs. Note a warning message is displayed before the documents are cleared.
Clear ValuePRO Log Archive
If the setting to create archive log file for sync failures is set to “ON”, then log files will be saved into the archive log file. This option will clear the archive log file folder. Note a warning message is displayed before the archives are cleared.
Specimen Signature allows a specimen signature for this device.
This is used to verify a signature entered against a job.