Maintenance Menu

To display the Maintenance Menu, tap on the shortcuts menu

Shortcuts_Menu.png

 

Then Select Maintenance to display the Maintenance menu.

Maintenance_Menu.png

Sending the iOS Device Database to ValuePRO from within the iOS App

Occasionally the support team may request the user to send a copy of your database file to ValuePRO, this may done by tapping on “Send Database”.

Send_Database_Files.png

 

Sending the iOS device Log File to ValuePRO from within the iOS App

Occasionally ValuePRO support may ask you to send your log file from the device. The log file contains information that will help the support team diagnose and problems the user in encountering.

Tapping on this will bring up the dialog box below

Send_Log_File.png

Please enter a reason for sending the log file, the Phone number field is optional but may help if support staff need to contact the user.

Tapping on OK will send the log file. 

  

Clear Documents

Taking this option will clear and documents for Completed and Deleted Jobs.  Note a warning message is displayed before the documents are cleared.

Clear ValuePRO Log Archive

If the setting to create archive log file for sync failures is set to “ON”, then log files will be saved into the  archive log file. This option will clear the archive log file folder.  Note a warning message is displayed before the archives are cleared.  

Specimen Signature

Specimen Signature allows a specimen signature for this device.

This is used to verify a signature entered against a job.

Specimin_Signature.png


 
 

 

 

 

 

 

 

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