This workflow event is triggered when an explicit delay is entered, or when a delay is implicitly required due to the Auto-calculate Due Date Extension Setting.
To set a delay, click the Status of the job from the Work in Progress list to open the Inspection popup.
From the Inspection popup, click the Delay button.
Adjust the due date (if required), select a reason from the drop-down and provide a reason for delay in Description field.
Once these details have been entered, click the Save Changes button to save the delay.
You will now be prompted with the Inspection Appointment Delayed reply packet to ValEx. Simply click the Send button to queue this message to be sent to ValEx.