Delay Response

This workflow update is usually generated when the client has responded to a delay request in the VMS system.

The update will set the job status to “Inspection Appointment Delayed” only if the job status prior to the update was one of the following: Order Received, Order Confirmation E-Mail Sent, Instructions Registered, Valuer Allocated or Difficulties Obtaining Access.

The Delay Response from Client field is updated with the delay comment to advise if the delay was approved or rejected and a note is logged into the job history noting the comment.

If the delay is approved, the Date Due field will be updated with the new due date and time and a note is logged into the job history noting the change to the Date Due value.

 

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