How do I see my tickets with ValuePRO Customer Support?
Use this URL: https://support.valuepro.com.au/hc/en-us/requests/organization
or
https://support.valuepro.com.au/hc/en-us/requests/
How do I save a copy of my tickets with
ValuePRO Customer Support?
Question
I would like to export my requested tickets for my personal records. How do I accomplish this?
Answer
To create your own PDF copy of a ticket from My Requests, follow these steps:
- Sign into the help center
- Navigate to the My Requests section in the Help Center for a list of all your historical tickets
- Click on a ticket you'd like to export.
- From the file menu of your internet browser, choose Print
- Save or export the page as a PDF document
- Repeat steps 2 through 5 for any additional ticket as needed.
This can only be done per ticket at the moment. A full list export is not yet available in Zendesk.