Open Internet Explorer and navigate to your ValuePRO site.
In this article, I will be using the site admin.mortgagevaluers.com but make sure to use your ValuePRO domain name!
Go to the Tools menu. Depending on your version of IE you might see a small wheel icon like in the screenshot below. You can also bring up the Tools menu by pressing Alt + X on your keyboard.
From the Tools menu, click Compatibility View settings.
The Add this website field should be pre-populated with your ValuePRO domain name. If not, you will need to type it in manually.
Your domain should now appear in the list of websites you’ve added to Compatibility View. Close the window.
Open the Tools menu again but this time go to Internet options.
Navigate to the Security tab.
Click Trusted sites, the green checkmark icon.
The Add this website to the zone field should be pre-populated with your ValuePRO domain name. If not, you will need to fill it in manually.
Your ValuePRO domain name should now appear under Websites. Click Close.
In Internet Explorer, navigate to your ValuePRO domain. If you already have it open, refresh the page by either clicking on the looping arrow icon or pressing F5 on your keyboard.